Executing a poor Email Marketing campaign can not only black list you as a spammer, but send your targeted customers running to your competitor.
Your actions speak much louder than your message!
When I posted; Is your Email Marketing sending business to your Competitors? I was concerned how this salesperson, at this particular company that provides email marketing lists for business development did a number of things wrong. Not picking on this particular person, but my desire was to illustrate what not to do in email marketing, and then I received this;
Hi Steve, [my name is Mark! I am already not impressed!]
Are you looking to acquire a fresh-targeted email contact list? [Actually yes, I am] Would you like to update missing data to your old database? [Yes that sounds good too, bugs me you did not use your own product to find my right name, but I will read on]
Set1[what’s a set?]: List Acquisition: We assist Companies to acquire business list specific to their target audience with contact name, business name, job title, mailing address, telephone number, fax number, website URL, SIC codes, employee size, revenue size, Industry type and contact person deliverable email address. Companies can choose from the following selects: [again, sounds good, but if you are as good as you say why you got my name wrong?]
· Vertical Market (SIC)
· Company Size by Employee
· Company Size by Sales Revenue
· Fortune 1000 Companies
· Job Function, Title & Seniority Level
· Geographic Location
Set 2[ there’s that word again; set, it may be something your developers use, but as a buyer this is not may language]: Appending: We can work with your existing in-house database which includes de-duping and providing only unique records. Following are the services includes in first set of solution. This solution is related to working with your existing in-house database.[ok, but what problem are you solving for me, and again, call me crazy but how can I trust you with my data when you can’t even get my name right? I feel working with you may be risky, I don’t know….]
- Email appending – Appending missing emails for existing contact [sounds good]
- Multiple contacts appending – appending multiple contacts irrelevant for list of companies [huh?]
- Decision makers appending – Appending C-level, V-level and Director level decision makers for existing list of companies
- Target title appending – Appending [appending? This is not how I talk, I can figure out what it means but you really do not know me do you?] contacts based on your job title specifications
- Data appending – Appending any missing information other than emails
We would like to offer you free append test [really? Why are we talking price? How did you know I wasn’t ready to buy?]for 25/50 business records/consumer records to just test our quality of services.[ do I need to test your quality, yah, after you got my name wrong I do not feel all that warm and fuzzy]
Please let me know your thoughts. If there is someone else in your organization that I need to speak with please let me know or forward this email.[ oh, so again you don’t know me, you are not sure what I do, my title, and I should send you to someone else to do your job for you? Maybe you should buy a list of executives with their title, email, NAME,…oh that’s right that’s what you do?]
Business Development [how’s that working for you?]
800-708-xxxx [good, you gave me your phone number, what about email? I guess if I am interested I could hit reply…but if you used one of those mass email services so I can’t black list you, you will never receive it…]
[Shame on you! You work in the space of email marketing and no opt out? Your company must not do much business,… I think I’ll pass]
How about your company, are you sending email marketing out like the above? You sure?
What could this guy have done better? ( I need experts in the space of email marketing to chime in, I know this feels wrong, but I am no expert, I am just a buyer, who has unresolved problems and I look forward to giving money to those that solve them.
Are you blindly sending out emails to your targeted accounts…hoping they will stick like the guy above?
Can your targeted key new business accounts hear your message over your actions?