Posts Tagged ‘lost business’

2009 Health Care Reform Initiative Lesson #4: Your Previous New Product Launch success (or Failures) Affect Current and Future Launches

At the Austin Pcamp last weekend I was speaking with a young product manager and he shared sales and marketing do not seem to be embracing his current new product launch. The first thing I asked him was;

“Have you launched other products or solutions recently expecting to sell 60,000 (and that was the sales goal) and you only sold 6…”

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“Dumb and Dumber, FOX and Warner and how they are Planning on Delaying Deliveries to Red Box

FOX and Warner Bros delaying new movie releases to Red Box and other kiosk vendors is like watching a new release of Dumb and Dumber.

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It’s an Epidemic! …Poorly executed Email Marketing Campaigns

Executing a poor Email Marketing campaign can not only black list you as a spammer, but send your targeted customers running to your competitor.

Your actions speak much louder than your message!

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88% of Those Surveyed Said Advertising Services Have Become Commoditized? Ad Firms Heal Thy Self!

Recently I was on the Advertising Age website and participated in a survey that said 88% of those surveyed feel Ad Agency services have become commoditized.

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Are “No-See-um’s” costing you revenue?

Does your business have any “no-see-ums” that bite your customers? It can be things you feel are little like not accepting American Express credit cards because their fees are higher than Discover card. It could be little irritants like not being able to make a reservation online or packaging that requires your customers to repackage your product before distribution. It could be requiring customers to complete incoming inspection of quality or you will not honor returns as they may have been freight damaged. It could be a number of small quality problems and your technical service line is always busy because you have not staffed it properly. “No-see-ums” are inside out processes that only serve you and actually cause your clients pain.

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