Archive for August, 2009
31
Aug
Posted by Mark Allen Roberts in branding, design and launch new products, Entrepreneur, Founder, goals, growth, Health Care Reform lessons, increase value, integrated marketing, Launch, leadership, market leader, Market leadership, market loser, Marketing, right customer, right solution, right time, shareholder value, strategy. Tagged: add value, back to basics, critical thinking, customer voice, entreprenuer, Launch, leadership, Market leadership, market problems, Marketing, new product launch, Product launch, right channel, right customer, right problem, right product, right time, strategy. 1 Comment
A basic marketing tenant says make sure you have all the “rights” covered in your New Product launch, New Service Launch. I discussed solving the right problem in my last post and that leaves the following “rights”; Right Time, Right Customer(s), and Right Offer(s).
Failure to nail all the rights puts your new product and or service launch results in jeopardy of missing ROI targets.
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29
Aug
Posted by Mark Allen Roberts in strategy. 1 Comment
When entrepreneurs come to me wanting help, they often are confused as to why the “brilliant” product or service they launched, or more often are in the process of launching is not resonating, not selling, and not adding the value to the bottom line forecasted in their ROI calculation. At this point I ask [...]
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28
Aug
Posted by Mark Allen Roberts in advertising, buyer profile, buying process, christian business, design and launch new products, discipline, Entrepreneur, Health Care Reform lessons, increase value, Launch, leadership, Market leadership, market loser, Marketing, performance improvement, problems, ROI, scale business, strategy, tough economy. Tagged: back to basics, buyer persona, buyer profile, buying process, customer voice, entreprenuer, lazy marketing, leadership, Market leadership, market noise, new product launch, Product launch. 2 Comments
Marketers who build their message from within the perceived safety of their office walls create lazy marketing messages that are perceived as safe, but do not resonate in the marketplace. When marketing and their creative teams build messaging from an inside out approach, versus the market needs and problems in, they create noise and buyers learn to tune out to the noise.
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26
Aug
Posted by Mark Allen Roberts in branding, buyer profile, buying process, change process, customer relations, design and launch new products, goals, Health Care Reform lessons, leadership, Market leadership, market loser, Marketing, strategy. Tagged: add value, back to basics, buyer profile, buying process, critical thinking, customer voice, focus, leadership, Market leadership, market problems, Product launch. Leave a Comment
A number of organizations are so focused to achieving their objectives that they stop listening to their market. Oh, they ask the right questions, (like they are supposed to) but they only hear the answers that are in alignment with their internal goals, understanding, and historical data. The market (your market) has changed as I discussed in my post interviewing salespeople.
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25
Aug
Posted by Mark Allen Roberts in CEO, design and launch new products, goals, growth, leadership, Market leadership, market loser, Marketing, performance improvement, road map, strategy. Tagged: add value, back to basics, critical thinking, entreprenuer, grow sales, how to, independent sales representatives, leadership, Market leadership, road map, strategy. 1 Comment
It is an all too common problem;leaders trying to execute to many things and not doing any of them effectively and thus missing their goals. Our current 2009 Health Care Reform is providing another lesson for business leaders throughout the world;
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24
Aug
Posted by Mark Allen Roberts in buyer profile, buying process, design and launch new products, goals, Health Care Reform lessons, Launch, leadership, Market leadership, Marketing, problems, strategy, tough economy, TRUST. Tagged: back to basics, buyer profile, buying process, customer voice, Launch, leadership, Market leadership, market problems, Marketing, new product launch. 2 Comments
Just as marketing often throws products “over the wall” to sales, development often throws products over the wall to marketing. When marketing lacks a clear understanding of the problems your product solves, the buyers they solve them for, and a clear understanding of the criteria and process those buyers use when making buying decisions marketing resorts to “Buzz Word Bingo” in hopes that something they say sticks.
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23
Aug
Posted by Mark Allen Roberts in buyer profile, buying process, design and launch new products, goals, Health Care Reform lessons, increase value, Launch, leadership, Market leadership, market loser, Marketing, problems, ROI, strategy, targeted compensation, TRUST. Tagged: back to basics, buyer persona, buyer profile, buying process, goals, grow sales, Launch, leadership, lost business, Market leadership, market problems, Marketing, marketing and sales, new product launch, Product launch, Sales, targeted compensation. 2 Comments
At the Austin Pcamp last weekend I was speaking with a young product manager and he shared sales and marketing do not seem to be embracing his current new product launch. The first thing I asked him was;
“Have you launched other products or solutions recently expecting to sell 60,000 (and that was the sales goal) and you only sold 6…”
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20
Aug
Posted by Mark Allen Roberts in branding, buying process, change, customer relations, discipline, Entrepreneur, goals, growth, gut instinct and intuition, Health Care Reform lessons, increase value, Launch, leadership, Market leadership, Marketing, problems, ROI, scale business, strategy, tough economy, win. Tagged: add value, back to basics, buying process, critical thinking, entreprenuer, Launch, leadership, Market leadership, market problems, new product launch, Product launch, strategy. 1 Comment
Where a number of entrepreneurs make a costly mistake is in jumping into a new product launch and making a product launch checklist without spending an adequate amount of time gaining an intimate market knowledge and building strategy. When this occurs, developers and engineers (Representatives) build things because they can not because they should.
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20
Aug
Posted by Mark Allen Roberts in branding, design and launch new products, goals, gut instinct and intuition, Health Care Reform lessons, increase value, Launch, leadership, Market leadership, market loser, Marketing, problems, scale business, strategy, tough economy. Tagged: add value, back to basics, buyer profile, Launch, leadership, Market leadership, market problems, Marketing, new product launch, Product launch, strategy. 1 Comment
Without a clear understanding of the problem(s) you want to solve, how can you write the requirements needed in the solution your development team creates? They will assume the problems and will try solve those with assumed requirements as facts. The farther the requirements move from actual market problems that you have agreed you need solved, the farther the final product solution will be from something that resonates in your marketplace.
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19
Aug
Posted by Mark Allen Roberts in branding, buying process, design and launch new products, Entrepreneur, goals, gut instinct and intuition, Health Care Reform lessons, increase value, Launch, leadership, Market leadership, Marketing, scale business, strategy, tough economy. Tagged: add value, back to basics, branding, buyer profile, buying process, critical thinking, customer voice, focus, Health Care feform lessons, Launch, Launch Plan, leadership, Market leadership, market problems, new product launch, Product launch. 6 Comments
Without a clear definition of the problem(s) you solve with your new product or service you will experience scope creep and your team will thrash around. When you thrash around you have a number of starts and stops without completely solving each individual initiative. Not only is this behavior ineffective but it is costly and often dangerous.
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